Lassen County Services


C&S Lassen

C & S Waste Solutions of Lassen County is a full service solid waste and recycling company. We are the franchised waste hauler for the City of Susanville and certain unincorporated areas of Lassen County. With an emphasis on innovation and customer service, we provide a wide range of services to our residential and commercial customers in Lassen County, California. We appreciate the opportunity to serve you.

To start service or for questions about your existing service please contact us at:

Phone:(530) 252-1200
Fax:(530) 252-1255
Hours:Monday - Friday, 8:00 a.m. to 4:00 p.m.
Business Address:471-825 Diane Drive, Susanville, CA
Mailing Address:P.O. Box 360, Susanville, CA 96130

Email us here.


Download our New Service form here.

New Service Form Residential
New Service Form Commercial


Click here for a map of our service area.

Lassen Service Area Map


Click on the links below for more information about our services.

Services Handout Information II

Recycling Guide

Greenwaste Guide

Rate Sheet

Roll Off Release of Liability

Newsletter - Winter 2014


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Residential Services

Residential customers who subscribe to curbside collection service are provided with two (2) rolling carts, a cart with a gray lid for trash and a cart with a blue lid for recycling. All carts are collected weekly. We will provide you with your collection day when you sign up for service.

Greenwaste service is available. See below for more information.

Trash Collection

35, 65 or 95 gallon carts are available to Residential Customers. When signing up for service, you may select the appropriate size for your household and the amount of trash you generate. These carts have gray lids and are used for trash only.

Residents may also purchase pre-paid bags for trash for extra garbage or in lieu of signing up for weekly collection service. These bags are ideal for vacation homes and people who do not generate enough garbage to require regular weekly service. Bags can be purchased at our office located at 471-825 Diane Drive, Susanville, 8:00 a.m. to 4:00 p.m., Monday through Friday. Simply put these bags out on the appropriate collection day and we will pick them up.

To start new service, please call us at (530) 252-1200. All new customers are required to complete a New Customer Information Form before starting service. The New Service Form is available for download here. Forms are also available at our office. Completed forms can be faxed, mailed or hand-delivered to our office. Advance payment and a photo ID are required for all new services. Customers residing out of the area may sign up for service by scanning and emailing a completed form and a photo ID and making a payment via telephone.

New Service Form Residential

Recycling Collection

Residential customers who subscribe to curbside collection service are provided with one (1) 95 gallon cart for recyclables. This cart has a blue lid and is for recyclables only. Put all acceptable recyclables in the same cart. Recycling collection is weekly, on the same day as your trash service.

Acceptable recyclables that can be put in your curbside cart include newspaper, household paper, magazines, cardboard, food and beverage glass, metal cans, and plastic food and beverage containers. For a complete list of what can be placed in your recycle cart, download our recycling guide here.

Recycling Guide - Lassen

Greenwaste Collection

Greenwaste collection is an optional service for all residents of both the primary and secondary areas.

For subscribers of greenwaste collection service: One (1) 95 gallon cart is provided for greenwaste. Use the cart with the green lid for greenwaste. Greenwaste collection is weekly, on the same day as your trash service. Acceptable greenwaste that can be put in your curbside cart includes lawn clippings, leaves, plant material, branches under 4" in diameter, and small unpainted wood pieces. For a complete list of what can be placed in your green lid cart, download one of our flyers here.

Green Waste Guide

Bulky Item & E-Waste Collection

Residents can have up to two (2) bulky items and up to five (5) electronic waste items (TVs, computers, monitors) collected curbside once per calendar year at no charge. Bulky items typically include a piece of furniture or an appliance. Appliances containing Freon will be charged a Freon removal fee. Arrangements for collection can be made by calling us at (530) 252-1200. Collection of additional bulky items (beyond the free items) can be arranged for a fee. This service is for residential customers only.

Curbside Oil & Filter Collection

We offer curbside collection of motor oil and oil filters at no extra charge to residential customers. Please call for information and to schedule a pick-up.

Christmas Tree Collection

We offer curbside collection of unflocked Christmas trees to residential customers during the first full week in January at no charge. Please remove all decorations and place the tree next to your carts on your regular trash collection day. This service is for residential customers only.




Commercial and Multi-Family Services

Collection service for commercial and multi-family residential customers includes trash collection and recycling. Please make sure not to overfill bin as over-filled bins may spill when emptied into the truck. All material must fit inside the bin and the lid must close completely or an excess material fee may be charged.

Trash Collection

We offer 1, 2, 3, 4 and 6 cubic yard bins. Collection is weekly or multiple times per week depending on your needs. To start new service, please call us at (530) 252-1200. All new customers are required to complete a New Customer Information Form before starting service. The New Service Form is available for download here.

New Service Form Commercial

Recycling Collection

We offer 1, 2, 3, and 6 cubic yard blue bins or 95 gallon carts for commercial and multi-family residential trash service customers. C&S will assess the best size bin/cart for your waste stream before delivery. Recycling services are available for a fee to commercial businesses and multi-family residences who do not subscribe to collection services.

Place all recyclables in the same recycle bin or cart. Recyclables include newspaper, packaging paper, stationary, catalogs, magazines, cardboard, metal containers, food or beverage glass and plastic containers (no plastic wrap). For a complete list of what can be placed in your recycling container, download our recycling guide below.

Recycling Guide - Lassen

Bulk Waste Services

Bulk waste collection service is available to commercial and multi-family customers for an additional fee. Please call our office at (530) 252-1200 for more information.

Mandatory Recycling for Businesses and Apartments

State recycling regulations require that all businesses generating at least four (4) cubic yards of garbage per week and all multi-family complexes with at least 5 units MUST recycle. This new requirement became effective July 1, 2012.

CalRecycle estimates that 75% percent of landfill waste is generated by the commercial sector, including businesses, schools and apartment complexes. Promoting commercial recycling helps keep recyclable materials out of landfills. This conserves resources, extends the life of landfills and reduces the potential generation of greenhouse gases.

For more information about how these new regulations may apply to you and to learn more about local recycling opportunities call us at (530) 252-1200. To learn more about commercial recycling, click here.

Free Waste Assessments

Waste assessments are provided at no charge to commercial and multi-family residential subscribers. We will visit your site to assess your waste stream and determine whether more material can be recycled, which could result in a reduction in your trash bill. Call (530) 252-1200 to make arrangements for a free waste assessment.




Hazardous Waste

Hazardous and electronic waste is strictly prohibited in all garbage carts, recycle carts, greenwaste carts and debris boxes. This includes all paints, thinners, pesticides, motor oil, fluorescent tubes and electronics such as televisions, monitors, and VCRs.

You may take the following residential items to Bass Hill Landfill:

  • Electronics (TVs, computers, VCRs, stereo equipment, cell phones, etc.)
  • Household and automotive batteries
  • Fluorescent Tubes
  • Motor oil and oil filters
  • Antifreeze

For more information about the Bass Hill Landfill click here or call (530) 252-1273.




Temporary Container Services

We provide debris box and clean-up bin rentals within our service area, offering different size containers to suit specific project needs.

Bins

We offer 3 and 6 cubic yard clean-up bins for small household cleanups.

Roll-Off Boxes

15, 20 and 30 cubic yard debris boxes are available for remodel and construction jobs, landscape projects and large clean-ups.

When renting roll-off boxes, customers are required to fill out a release form. The release form is available for download here.

Roll-Off Release of Liability


Billing & Payment

Customers are billed quarterly in advance of service. Bills are due and payable within 30 days from date of invoice. Acceptable forms of payment include check, cash, money order, debit card and credit card (Visa, MasterCard, Discover, and American Express).

  • Click Here to Pay Online Now.
  • Mail payment to P.O. Box 360, Susanville, CA 96130.
  • Hand-deliver payment to our office at 471-825 Diane Drive, Susanville, Monday through Friday, from 8:00 a.m. to 4:00 p.m.
  • We also accept credit card payment by phone at (530) 252-1200 for no additional charge.



Holiday Schedule

No collections are made on the following holidays:

  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day
  • New Year's Day

During these weeks, if your regular collection day falls on or after the holiday, collection is delayed one day. For example, Thanksgiving falls on a Thursday. That week, Thursday customers will be collected on Friday, and Friday customers will be collected on Saturday. Normal collection resumes the following week.




Cart Placement

You can avoid missed pick-ups by properly placing your carts at the curb the night before collection or by 6:00 a.m. on the day of service.

All rolling carts must be placed at the curb or road edge, three (3) feet apart, with the lids positioned to open toward the street. Please keep carts away from all obstacles such as cars and mailboxes, and overhead obstacles such as telephone wires. We recommend setting your carts out the night before your collection day to avoid missing early morning pick-ups.

Please make sure the lids close completely and only the appropriate materials are in each cart. Over-filled or contaminated carts may not be picked up and/or may result in extra charges.




Community Education and Outreach

We are available to make presentations to civic organizations and groups that would like to know more about recycling and resource recovery. We are available for classroom presentations in schools. Our children hold the key to maintaining and developing sustainable waste solutions of the future. Give us a call to schedule a presentation.




Newsletters

Newsletter Winter 2014


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