Frequently Asked Questions

No. We can locate the septic tank by either water probing or use of electronic equipment.

No. There are two (2) large lids on top of the tank. These lids are lifted off the tank during clean out. The 8” pipe that sits above ground is used to clean sewer lines. It is not possible to thoroughly remove all of the solids and scum from the tank through a small clean out pipe. Thus, the large lids must be removed and the tank cleaned through them.

No. In reality, additives do more harm than good since they interfere with the natural decomposition of solids in the tank.

90% of all residential tanks are 1,250 gallons.

Approximately 1 to 2 hours.

Yes. We do prefer that someone is home at the time of service. This will allow you to know where your tank is for landscaping, driveways, or building projects. Customers can also assist us by running water during the process to assure that the system is functioning properly. Payment is due at the time of service.

This could mean that there is damage done to the drain field due to the neglect of not servicing your tank on a regular schedule or that the soil has a very poor percolation rate.

We use a small back-hoe. We need at least 6′ clearance around the tank to operate this machinery.

We accept cash, checks, Master Card, money orders, or Visa.